Terms & Conditions

TERMS & CONDITIONS – AUSSIEBUY

Welcome to AussieBuy.com.au.
By accessing or using our website, products, or services, you agree to be bound by the following Terms & Conditions.
Please read them carefully before placing an order or using the site.

In these Terms & Conditions:

  • “We”, “Us”, “Our” refers to AussieBuy

  • “You”, “Your”, “User”, “Customer” refers to any visitor, retailer, or purchaser using the website

If you do not accept these Terms, you must stop using the website immediately.

1. Use of Website

By using AussieBuy.com.au, you agree that:

  • You are at least 18 years old or using the service under adult supervision

  • You will provide accurate, up-to-date account information

  • You will not use the site for fraudulent or unlawful activities

  • You will not interfere with website functionality or security

We reserve the right to refuse service, terminate accounts, or cancel orders at our discretion.

2. Account Registration

To purchase products or access certain features, you must create an account.
You are responsible for:

  • Maintaining confidentiality of your login details

  • Ensuring all information is accurate

  • Notifying us of any unauthorised account use

We are not liable for any losses caused by unauthorised use of your account.

3. Product Information & Pricing

We make every effort to provide accurate descriptions, images and prices.
However:

  • Colours may vary due to screen differences

  • Measurements may have slight tolerances

  • Prices may change without notice

If a product is incorrectly priced or described, we reserve the right to cancel or adjust the order.

4. Orders & Acceptance

When you place an order, you will receive an order confirmation email.
This does not guarantee acceptance.

An order is only accepted when:

  • It has been processed

  • Payment is received

  • The product is dispatched

We may cancel an order if:

  • The item is out of stock

  • Payment cannot be verified

  • The order is suspected fraudulent

  • Shipping restrictions apply

Cancelled orders will be refunded in full.

5. Payment

We accept major payment methods, including:

  • Visa

  • MasterCard

  • PayPal

  • Other gateways (as available on website)

All payments are processed securely through third-party payment providers.
Orders will not be shipped until payment is confirmed.

6. Shipping & Delivery

Delivery timeframes are estimates only.
Once the parcel has been handed to the courier, we are not responsible for delays caused by:

  • Courier issues

  • Weather conditions

  • Peak seasons

  • Incorrect delivery details provided by the customer

Full details are in our Delivery Information and Shipping Policy.

7. Returns, Refunds & Warranty

Our policies follow Australian Consumer Law (ACL).
You are entitled to a replacement or refund if an item is:

  • Faulty

  • Damaged

  • Incorrect

  • Not as described

Change-of-mind returns may not be accepted unless approved.
Full details are in our Returns Policy and Shipping & Refund Policy.

For return assistance:

📧 sales@aussiebuy.com.au

8. Limitation of Liability

To the extent permitted by law:

  • We are not liable for indirect, incidental, or consequential damages

  • Total liability is limited to the amount paid for the product

  • We do not guarantee uninterrupted, error-free, or secure access to the website

Nothing in these Terms excludes guarantees under the Australian Consumer Law.

9. Intellectual Property

All content on AussieBuy.com.au including:

  • Text

  • Images

  • Logos

  • Graphics

  • Layout

  • Product descriptions

  • Website design

is owned by or licensed to AussieBuy.

You may not:

  • Copy

  • Reproduce

  • Redistribute

  • Modify

  • Sell

  • Use the content for commercial purposes

without written permission.

10. Privacy

We collect, store and handle personal information in accordance with our Privacy Policy and the Privacy Act 1988 (Cth).

Full policy:
📧 privacy@aussiebuy.com.au

11. Promotions, Coupons & Specials

All promotions, discounts and coupon codes:

  • Are subject to availability

  • Cannot be transferred or exchanged for cash

  • Cannot be used together unless specified

  • May be changed or cancelled without notice

Full details are provided in the Specials & Promotions Policy.

12. Termination

We may suspend or terminate your account if:

  • You breach these Terms

  • Fraudulent or harmful activity is detected

  • We decide to discontinue a service

Termination does not affect any outstanding rights or obligations.

13. Governing Law

These Terms & Conditions are governed by the laws of Australia.
Any disputes will be handled in accordance with Australian law.

14. Contact Us

For questions regarding these Terms & Conditions:

📧 sales@aussiebuy.com.au
📧 privacy@aussiebuy.com.au